Protecting your privacy is important to Money Online.
Whenever we collect and otherwise deal with your personal information,
we are governed by the National Privacy Principles ('NPPs'), which
are contained in the Privacy Act 1988. Therefore, whenever collecting
and dealing with personal information such as your identity and
contact details of you and your referees (including name, address,
email address, phone number), information about your financial
circumstances and history, and products or service preferences
you may have, we will be bound by the NPPs.
Whenever we collect personal information from you, whether online,
from authorised dealers, or other
members of the Money Online Group or whenever you enter into transactions
with Money Online, we will make every reasonable attempt
to inform you of why we are collecting your information, to whom
we will disclose that information and the purposes for which we
intend
to use that information.
In general, the purposes for which we collect your personal information
include:
- Providing finance for the purchase of property and
other assets
- Keeping customers up to date with the latest developments
relating to Money Online products (for example: mortgage finance,
insurance, car finance, credit cards, equipment finance,
insurance premium funding and new products in the future)
- Using personal information for market research to enhance the
quality of Money Online products and customers' satisfactionIn
using your personal information in the above way, Money
Online may be required to make disclosure to third parties
such as
mercantile
agents, mailing houses, financial institutions or market
research firms.
Our use and disclosure of information about
you is dictated
by the product or service you take up. We will not
use or disclose this information for a purpose unrelated to
these or outside
your reasonable expectations unless we have your agreement
or need to
meet a legal obligation or authority.
To provide our
products and services in the most cost effective and efficient
way,
we may need
to utilise the services of other third parties. Should
this require us to share information, we will employ
stringent safeguards
to protect the security of personal information.
To ensure that these purposes are fulfilled, the
information may be stored, processed, and passed
onto other companies
within the
Money Online Group. At all times, we will take
great care to ensure that your personal information is
protected and
treated confidentially and in accordance with the
Privacy Act.
If you believe that we have not dealt with your
personal information in a manner that complies
with the Privacy
Act you should contact
Money Online to discuss how we may better deal
with it. Information about you is integral to
decisions we make
about our products and services for you. It is
essential
that the
information is correct. You are encouraged to
assist us to ensure this by
alerting
us to any changes in your particular circumstances.
You are also welcome to get access to information
we hold
about you
and to
draw any inaccuracies to our attention.
All correspondence
should be directed to the:
Privacy Officer
Money Online
privacy@moneyonline.com.au |
